Effective Date: September 26, 2024
Welcome to Vedam! This Shipping Policy outlines how we handle shipping for all purchases made on our website, www.vedambornforcomfort.com. We strive to deliver your EVA yoga and fitness products promptly and securely. Below, we’ve provided key information on the shipping process, conditions, costs, and timeframes.
Order Processing
- Order Placement: Once an order is placed on our website, customers will receive an order confirmation via email at vedam.born.for.comfort1@gmail.com.
- Processing Time: All orders are processed within 24 hours, excluding weekends and public holidays. After your order has been processed, you will receive an email confirmation with your tracking details.
Shipping Timeframe
- Delivery Time: We aim to deliver your order within 5 to 9 business days from the time it is dispatched.
- Shipping Days: Deliveries are made Monday through Saturday. Please note that we do not ship on Sundays or public holidays.
Shipping Costs
- Free Shipping: There is no shipping cost while purchasing from Vedam .
Delivery Conditions
- Shipping Locations: We currently ship to all major cities and towns across India. If you are unsure whether your location is within our delivery range, please contact us before placing your order.
- Address Accuracy: Please ensure that the shipping address provided is complete and accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Order Tracking
- Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor the progress of your shipment. If you have any issues with tracking or the delivery, contact us via email at vedam.born.for.comfort1@gmail.com or call us at 9811144043 or 8178627880.
Undeliverable Packages
- If a package is returned to us due to an incorrect address, failure to claim, or delivery refusal, customers may be responsible for any additional shipping fees to resend the package.
Damaged or Lost Packages
- In the unlikely event that your package arrives damaged or is lost during shipment, please contact our customer support team immediately. We will work with the shipping provider to resolve the issue as quickly as possible and offer a replacement or refund as appropriate.
Contact Us
- If you have any questions or concerns about our shipping policy, feel free to contact our support team via email at vedam.born.for.comfort1@gmail.com or by phone at 9811144043 or 8178627880. We are here to assist you Monday through Saturday from 9:00 AM to 6:00 PM.
Thank you for shopping with Vedam! We value your business and are committed to ensuring that your products are delivered safely and on time.